SourceGas is Now Black Hills Energy

SourceGas is now operating as Black Hills Energy with the successful acquisition of SourceGas, a natural gas utility serving approximately 429,000 customers in Arkansas, Colorado, Nebraska and Wyoming. 

The combined company now serves more than 1.2 million natural gas and electric utility customers in nearly 800 communities in eight Rocky Mountain and Midcontinent states.

Black Hills Energy, the business name under which we operate our natural gas and electric utilities, serves 1.2 million customers in eight states: Arkansas, Colorado, Iowa, Kansas, Montana, Nebraska, South Dakota and Wyoming. Our utilities are subsidiaries of Black Hills Corp. Black Hills Corp. (NYSE: BKH), a growth-oriented, vertically integrated energy company with a mission of improving life with energy and a vision to be the energy partner of choice, is based in Rapid City, South Dakota. The company serves 1.2 million natural gas and electric utility customers in eight states. The company’s non-regulated businesses generate wholesale electricity and produce natural gas, oil and coal. More information is available at www.blackhillscorp.com and www.blackhillsenergy.com.

The acquisition was approved by the Arkansas Public Service Commission, Colorado Public Utilities Commission, Nebraska Public Service Commission and Wyoming Public Service Commission. The acquisition also cleared Hart-Scott-Rodino (HSR) anti-trust review. 

Black Hills Energy is committed to continuing to provide safe, reliable and valued natural gas service to all of our customers and communities, and making the transition as smooth as possible. 

Beginning in March, the Black Hills Energy logo will replace the SourceGas logo on buildings, company vehicles, employee uniforms and more. SourceGas customers will also see the Black Hills Energy logo alongside the SourceGas logo on their bills and on the SourceGas website. A website introducing Black Hills Energy, will also provide customer information. We anticipate customers will see the Black Hills Energy logo on their bills and on the website through October 2016 until we transition customer service systems. 

The combination of our companies forms a stronger utility and builds upon our more than 130 years of utility experience. This helps us to better meet our customers’ future energy needs, through increased scale, more efficient and cost-effective delivery of energy services and strong partnerships that strengthen our communities through economic development initiatives, charitable contributions, sponsorships and employee involvement.

Black Hills Energy is committed to our customers: their safety, their comfort and their energy budget. This is reflected in our mission: Improving life with energy.

The combination of our companies forms a stronger utility and builds upon our more than 130 years of utility experience. This helps us to better meet our customers’ future energy needs, through increased scale, more efficient and cost-effective delivery of energy services and strong partnerships that strengthen our communities through economic development initiatives, charitable contributions, sponsorships and employee involvement. 

Black Hills Energy remains committed to our customers: their safety, their comfort and their energy budget. This is reflected in our mission: Improving life with energy.

Black Hills Energy wants to be sure our customers know the new name of their natural gas provider and other important information about our service. A public information plan will get the word out through television, radio, digital media, bill inserts, newsletters, newspaper advertisements and more. Black Hills also has set up a website (www.SourceGasIsBlackHills.com) to introduce Black Hills Energy to SourceGas customers. 

No. Customers should continue paying their bill to SourceGas as they've always done, using the return payment envelope in their statement, visiting the service office where they typically pay, or using their SourceGas online account. 

Customer rates will not be impacted as a result of the acquisition. The combined organization is more economical for customers as long-term rates will reflect the combined organization’s improved scale and efficiencies. 

Black Hills Energy is paying for the rebranding needed to ensure customer notification of this announcement and transition. 

Yes. If a customer has an online account, they can continue accessing it through the SourceGas website. The site will remain operational throughout the transition to accept payments and handle other business with us. 

No. Customers can continue calling the 800-563-0012 customer service number. 

For specific information about the transition, customers can call our customer service line at 800-563-0012, where we will be glad to answer questions. 

They can also send other correspondence to: 

SourceGas 
655 E. Millsap Road, Suite 104 
Fayetteville, AR 72703 

Black Hills Energy has more than 130 years of community partnerships in the states it serves, and this long history will continue in our new service areas. 

Black Hills Energy will honor existing SourceGas rebate programs, and SourceGas’s energy-efficiency programs will continue. Black Hills will evaluate this program, as we do with all of our programs, in the future. 

The existing Choice Gas program will continue in Nebraska and Wyoming where it is currently offered. Black Hills will periodically evaluate the effectiveness of this program, as we do with all of our programs. 

Yes. Under the new Black Hills Energy name, the same products and services will continue to be offered. Black Hills will periodically evaluate the effectiveness of this program, as we do with all of our programs. 

No. Under the new Black Hills Energy name, the same products and services will continue to be offered. In fact, Black Hills has a similar program, called Service Guard. Black Hills will periodically evaluate the effectiveness of both programs, as we do with all of our programs.